The Swiftpos integration is available as part of our Premium subscription. By connecting your POS to FoodByUs, you can link your sales data to your menu items, giving you greater visibility into your Cost of Goods Sold (COGS) and menu profitability.
Connecting your Swiftpos Integration
Before connecting Swiftpos to FoodByUs, your Swiftpos environment will need to be prepared and the required Admin API licence activated.
Step 1: Request your Swiftpos integration
If you are a direct Swiftpos customer, you or FoodByUs will need to submit an integration request to the Swiftpos Support Team.
Contact Pos_Support@swiftpos.com.au and include:
- Your venue or business name
- Your contact details
- That you would like to integrate Swiftpos with FoodByUs
If your Swiftpos system is supported by a Swiftpos Authorised Reseller, please contact your reseller directly. Their support team will coordinate the integration setup with you.
Step 2: Confirm your API licence
A Swiftpos Account Manager will review your request and advise of any applicable project requirements or costs.
An active FoodByUs Swiftpos Admin API licence is required for the integration. If you don’t already have one, Swiftpos will provide a quote for the required licence.
The quote must be accepted before the setup can proceed.
Step 3: Swiftpos prepares your environment
Once approved, the Swiftpos Support/Delivery team will confirm that your environment is ready for the integration. This includes:
- Confirming you’re running a supported version of Swiftpos
- Checking the Admin API is installed, configured and operating correctly
- Configuring the required API access and permissions
- Testing API connectivity
For customers using an Authorised Reseller, these checks will be coordinated by your reseller.
Step 4: API connection details are provided
Once setup is complete, Swiftpos will provide the API connection details required to establish your FoodByUs integration.
These credentials are unique to your business and include:
- ClerkID
- CustomerID
- ClientID
Swiftpos may provide these details directly to FoodByUs or to your business to pass on to the FoodByUs team.
Step 5: FoodByUs connects your Swiftpos account
Once the Swiftpos setup is complete and the required API credentials have been provided, FoodByUs can establish the connection to your Swiftpos system.
We’ll let you know once your integration has been successfully connected.
What happens next?
Once your Swiftpos integration is connected, your POS data can be synced with FoodByUs and used within Menu Costing.
You can link your POS menu items to recipes created in FoodByUs, allowing sales and food cost data to be brought together for more accurate COGS and menu profitability reporting.
Need help?
For assistance with your Swiftpos licence, Admin API or Swiftpos environment, contact the Swiftpos Support Team at Pos_Support@swiftpos.com.au, or your Swiftpos Authorised Reseller.
For help with your FoodByUs integration, contact our support team at support@foodbyus.com or call 1300 725 899.