Industry Insights - FoodByUs /category/industry-insights/ The only wholesale food ordering system your restaurant needs Thu, 26 Jun 2025 01:55:19 +0000 en-US hourly 1 https://wordpress.org/?v=7.0 /wp-content/uploads/2025/04/cropped-FBU-Icon-Full-01-5-32x32.png Industry Insights - FoodByUs /category/industry-insights/ 32 32 Opening a Restaurant in 2025? Here’s How to Beat Rising Costs /opening-a-restaurant-in-2025-heres-how-to-beat-rising-costs/ Thu, 26 Jun 2025 01:20:54 +0000 /?p=10329 With rising food costs, staff shortages and shrinking profit margins, running a venue successfully now demands more than great food and customer service. With the right tech stack, you can stay ahead of the curve.

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If you’re a chef, café owner or hospitality entrepreneur planning to open a restaurant in 2025, you’re entering one of the most dynamic — and demanding — eras in hospitality. With rising food costs, staff shortages and shrinking profit margins, running a venue successfully now demands more than great food and customer service.

The good news? With the right tech stack, you can stay ahead of the curve. In this article, we’ll break down the biggest challenges facing new restaurants in 2025 — and explain why combining with the FoodByUs Ordering and Menu Costing Platform is the smartest way to reduce your cost of goods, increase profit margins and streamline operations from day one.

The 2025 Hospitality Landscape: What You’re Up Against

From fresh produce to pantry staples, prices are continuing to climb across the board. Inflation, freight issues and global supply chain disruptions have pushed up costs for hospitality operators — making it harder than ever to protect margins.

The hospitality labour market hasn’t bounced back to pre-COVID levels. Skilled staff are scarce, wages are rising, and teams are often stretched thin — leaving owners to wear multiple hats just to stay afloat.

Whether you’re opening a restaurant in Sydney or a café in Melbourne, diners expect great value — and competitors are everywhere. There’s little room for inefficiency, waste or manual processes. Automation and data are no longer optional.

How to Open a Restaurant in 2025 and Protect Your Profits

The two most critical systems every venue needs from day one? A hospitality-grade point-of-sale system and a smart wholesale ordering platform. Here’s how Square and FoodByUs make the perfect pairing.

1. Lower your COGS & Order Smarter with FoodByUs

FoodByUs is Australia’s leading wholesale ordering platform for the hospitality industry, used by thousands of venues to streamline their supply chain and reduce costs.

From fruit & veg to dairy, meat and dry goods, FoodByUs lets you view and compare pricing in real time — ensuring you’re always getting a competitive deal.

Use built-in Price Tracking tools to monitor fluctuations over time and spot when key ingredients are becoming more expensive — helping you adjust menus and supplier choices accordingly.

Say goodbye to messy spreadsheets, text messages and phone calls. FoodByUs enables consistent, trackable ordering from one central platform — saving time and avoiding errors.

Built for Australian restaurants by hospitality experts, FoodByUs offers real local support and understands the unique challenges faced by venue owners down under.

2. Optimise Menu Profitability with FoodByUs Menu Costing

One of the most powerful features of the FoodByUs platform is its Menu Costing tool — which integrates directly with to help you understand the true cost of every dish on your menu.

The integration with Square pulls in real-time sales data, matching it with your ingredient spend so you can see exactly how profitable each menu item is — down to the cent.

The system shows which dishes are underperforming or using ingredients that have spiked in price, so you can adjust portion sizes or replace components to improve your bottom line.

With insights from both Square and FoodByUs, you can design a smarter menu that reduces food waste, simplifies prep and drives more revenue per dish.

Thanks to ongoing price tracking, the system will alert you when an item’s COGS increases — allowing you to take action before it eats into your profits.

In 2025, relying on manual spreadsheets or guesswork just won’t cut it. The FoodByUs Menu Costing Tool gives you a real-time, data-driven way to protect your profit margins.

3. Run Front-of-House Seamlessly with Square POS

is a modern, easy-to-use POS system built specifically for the hospitality industry.

Train staff in minutes, process orders lightning-fast and switch between dine-in, takeaway and delivery with ease. It’s built to match the speed of your service.

Get real-time visibility into what’s selling, what’s profitable and how your venue is performing — with data you can act on instantly.

Accept card, mobile and QR payments seamlessly, and integrate online ordering and delivery without needing extra software or hardware.

Square offers flexible, transparent pricing with no long-term contracts — perfect for start-ups, pop-ups and small businesses wanting to stay agile.

Why You Should Use Square & FoodByUs Together

Pairing with FoodByUs gives you complete visibility and control over both the front and back of house:

FunctionalitySquare POSFoodByUs
Real-time sales and insights✅✅ (via integration)
Menu costing based on live data✅ ✅
Wholesale ordering & supplier management❌✅
Price tracking on food supplies❌✅
Staff training and payments✅❌
Customer-facing service tools✅❌
Australian-based support✅✅

Together, they empower you to:

  • Lower your cost of goods
  • Create more profitable menus
  • Eliminate manual admin and waste
  • Make confident, data-backed business decisions

Tech is Your Best Ingredient in 2025

Opening a restaurant in 2025 is no small feat — but with the right systems in place, it’s absolutely achievable. Combining with FoodByUs’ end-to-end supply and menu costing tools gives you the visibility, control and scalability needed to build a profitable, sustainable venue.

So whether you’re planning your first café or expanding to your third site, make sure your tech stack is working as hard as you are.

Join FoodByUs and Square for $6,000 off your food orders

Square offers flexible, transparent pricing with no long-term contracts — perfect for start-ups, pop-ups and small businesses wanting to stay agile. For a limited time, you can get $6,000 off your food ordering on FoodByUs by joining Square.

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Hospitality industry developments that will significantly impact your business /hospitality-industry-developments/ Mon, 09 Oct 2023 01:13:40 +0000 http://localhost:10004/?p=3430 In this blog post, we will highlight some of the most important recent developments in the industry, and explain how they are likely to impact your business.

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There have been several recent developments in the hospitality industry that are likely to have a significant impact on chefs, restaurant owners, and other foodservice venue owners. In this blog post, we will highlight some of the most important recent developments in the industry, and explain how they are likely to impact your business.

Labour Shortages

Labor shortages are a major challenge for the hospitality industry at the moment. The COVID-19 pandemic forced many restaurants and other venues to close temporarily or reduce their operations, and as a result, many workers left the industry. This has led to increased competition for workers and rising wages.

To address this issue, it is important to be competitive in terms of pay and benefits, and to create a positive work environment that attracts and retains employees. This can include offering flexible schedules, opportunities for career advancement, and training programs.

Sustainability

There is a growing focus on sustainability in the hospitality industry, particularly in relation to food waste and single-use plastics. Many consumers are looking for environmentally responsible options when dining out, and restaurants are responding by adopting more sustainable practices. This includes reducing food waste through composting and recycling, using eco-friendly packaging, and sourcing locally grown and organic ingredients.

Technology

Delivery Services

Delivery services such as Uber Eats, Grubhub, and DoorDash have become increasingly popular in recent years. This trend accelerated during the pandemic, as more people ordered food for delivery rather than dining out. As a result, many restaurants are now offering delivery as a way to reach more customers.

To take advantage of this trend, it is important to partner with delivery services that are popular in your area, and to optimize your menu offerings for delivery. This could include packaging meals in a way that keeps them fresh during transport, or offering delivery-only specials that are not available in the restaurant.

Changing Consumer Preferences

Finally, consumer preferences are constantly evolving, and restaurants must adapt to these changes in order to remain competitive. For example, there is a growing demand for plant-based and vegan options, as well as healthier and more nutritious meals. Restaurants that are able to cater to these changing preferences are likely to be more successful in the long run.

In conclusion, the hospitality industry is constantly evolving, and keeping up with the latest trends and developments is essential for chefs, restaurant owners, and other foodservice venue owners. By staying informed and adapting your practices accordingly, you can ensure that your business remains successful and competitive.

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5 hospitality trends to look out for as we move further into 2023 /5-hospitality-trends-2023/ Mon, 07 Aug 2023 04:51:29 +0000 http://localhost:10004/?p=3437 As we move further into 2023, there are several trends in the hospitality industry that chefs, restaurant owners, and other foodservice venue owners should be aware of. These trends will not only shape consumer behavior but also influence the way we approach food and dining experiences.

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As we move further into 2023, there are several trends in the hospitality industry that chefs, restaurant owners, and other foodservice venue owners should be aware of. These trends will not only shape consumer behavior but also influence the way we approach food and dining experiences.

1. Health and Safety

With the lingering effects of the COVID-19 pandemic, health and safety measures are more important than ever before. It is essential that restaurants and other foodservice venues continue to prioritize the health and safety of their customers. Regular cleaning and sanitizing protocols should be maintained, and the use of contactless technologies such as mobile ordering and payment can help minimize person-to-person contact.

2. Personlisation

3. Local Sourcing

4. Virtual Dining

As virtual reality technology continues to evolve, virtual dining experiences are becoming more popular. By offering virtual dining experiences, you can tap into a new market of customers who are looking for unique and immersive dining experiences. These virtual dining experiences can include everything from themed environments to interactive cooking classes.

4. Social Media

Social media continues to play a significant role in the hospitality industry. Platforms like Instagram and TikTok are driving consumer trends and shaping the way people discover and engage with restaurants. Chefs and foodservice venue owners who can create visually appealing and shareable dishes are likely to benefit from this trend. By sharing photos and videos of your dishes on social media, you can attract new customers and build a loyal following.

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We’ll help your restaurant thrive

In the changing world of hospitality, our platform is here to grow your business during challenging times.

Staying ahead of these upcoming trends is essential for chefs, restaurant owners, and other foodservice venue owners who want to remain competitive in the industry. By prioritizing health and safety, offering personalized experiences, sourcing locally and sustainably, offering virtual dining experiences, and leveraging social media, you can attract new customers and keep their existing customers coming back for more. By embracing these trends, you can expect to position yourself for success in 2023 and beyond.

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4 ways restaurant booking systems drive profit and great customer experiences /restaurant-booking-systems/ Tue, 18 Jul 2023 04:12:55 +0000 http://localhost:10004/?p=3738 FoodByUs takes a look at how restaurant booking systems make it easy to generate more covers, simplify table planning, prevent no-shows, and leverage your diner data to delight customers.

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FoodByUs takes a look at how restaurant booking systems make it easy to generate more covers, simplify table planning, prevent no-shows, and leverage your diner data to delight customers.

The hospitality industry is undergoing rapid digital transformation, with technology enabling operators to drive revenue and productivity, while also delivering better customer experiences.

One of the key tools in the hospo tech stack is restaurant booking systems, with sophisticated ones providing solutions for a wide range of business challenges beyond taking bookings. 

In this article, we outline four of the key benefits these tools offer.

1. Drive More Bookings

“It is quite easy to add a branded booking widget to your website, Facebook, Instagram reservation buttons, and Google My Business listing, and set up ResPhone so people can book by telephone during busy periods,” Haynes said. 

2. Stop No Shows:

Taking credit deposits during the booking process – whether online, over the phone, or in person – is also an increasingly popular and powerful tool to eliminate now-shows.

3. Use Data to Drive Return Customers

“Be aware that some restaurant booking systems will retain the data from your diners to send emails promoting other restaurants on their platform. For me that is a red flag,” he said, adding that flat-fee booking systems are also preferable to those charging a commission per cover, to prevent bill shock.

This data makes it easy for all staff to easily identify your customer’s favourite bottle of wine, their preferred table, or if it is a special occasion such as a birthday or anniversary.”

4. Easy Table Planning

This is where a sophisticated and customisable restaurant booking system like ResDiary can help you maximise your available space, while still ensuring a smooth service, according to Haynes.

Disclaimer: This guide is general in nature and does not take into account your individual circumstances. Before acting on any information, you should consider whether this is right for your business.

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Avoid these common mistakes when hiring staff for your hospitality business /avoid-these-common-mistakes-when-hiring-staff-for-your-hospitality-business/ Fri, 19 May 2023 05:29:44 +0000 http://localhost:10004/?p=3634 As a business owner in the hospitality industry, you know that staff is your most important asset. Your team of employees can make or break your business, so it’s essential to take every step possible to ensure you hire the right people.

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As a business owner in the hospitality industry, you know that staff is your most important asset. Your team of employees can make or break your business, so it’s essential to take every step possible to ensure you hire the right people. Unfortunately, there are several common mistakes new hospitality business owners make when hiring staff that can have serious repercussions down the line. Let’s take a look at some of these mistakes and how to avoid them.

Hiring too quickly

When you’re opening a new business, it can be tempting to rush through the hiring process so that your staff is ready as soon as possible. However, this is one of the biggest mistakes new hospitality business owners make when hiring staff because it often leads to hasty decisions and bad hires. To prevent this from happening, create a clear recruitment plan with specific criteria for what you need in each role and stick to it. Take your time during the interviewing process and don’t be afraid to pass on someone if they don’t meet those qualifications.

Not checking references

Here are a few questions that can act as a guide when performing a reference check:

  • What are the candidate’s biggest strengths & weaknesses?
  • Were they punctual & reliable?
  • How did they work as part of a team & autonomously?
  • Would you rehire them in the future?
Failing to ask questions about culture fit

Hiring staff is an integral part of starting a successful hospitality business, but it’s also one of the most difficult tasks you’ll face as an entrepreneur in this industry. Taking your time throughout the recruitment process and avoiding common mistakes such as rushing through background checks or neglecting cultural fit will help ensure that only qualified candidates who are passionate about your particular vision enter your pool of employees! Doing so will help create a positive work environment where everyone can thrive while contributing towards achieving success together!

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Understanding inflation and its impact on the hospitality industry in 2023 /understanding-inflation-and-its-impact-on-the-hospitality-industry-in-2023/ Wed, 05 Apr 2023 06:23:31 +0000 https://foodbyus.wpengine.com/?p=1784 It’s important to stay informed about inflation rates and consider a range of scenarios so you can make sure your business is prepared for any changes that come your way.

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What is inflation?
Figure 1 – Challenges of the hospitality industry for the next 12 months
Why does inflation matter for the hospitality industry?

What can we expect in 2023?

Inflation is an ever-present force that affects businesses across all sectors—including those in the hospitality industry. While there may be some uncertainty ahead as we head into 2023, businesses can prepare for rising prices by staying informed about current trends and planning ahead with effective budgeting strategies. By doing so, they will be able to ensure their continued success despite any potential economic headwinds that may arise over the coming months and years.

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4 essential restaurant management tools you didn’t know you needed /4-essential-restaurant-management-tools-you-didnt-know-you-needed/ Fri, 07 Oct 2022 14:22:11 +0000 https://foodbyus.wpengine.com/?p=545 COVID-19 has forced businesses to adapt to new measures quicker than ever before.

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COVID-19 has forced businesses to adapt to new measures quicker than ever before. Reflecting on the last 12 months and the global pandemic, businesses need the correct tools to save time for themselves and their staff. Finding platforms and integrations that are available for your business to make processes more efficient, save you time and money, and focus on weak areas is now needed more than ever.

Four essential management tools you need

FoodByUs : Procurement/wholesale food ordering

FoodByUs is a one-stop-shop for restaurants, pubs, cafes, clubs and more to do all their online wholesale food ordering. From meat & poultry, alcohol, seafood, dry goods, packaging & more, we are the full procurement solution. With unlimited Suppliers, all categories and 100,000s of products, the power of choice is in your hands.

FoodByUs is a one-stop-shop for restaurants, pubs, cafes, clubs and more to do all their online wholesale food ordering. From meat & poultry, alcohol, seafood, dry goods, packaging & more, we are the full procurement solution. With unlimited Suppliers, all categories and 100,000s of products, the power of choice is in your hands.

Benefits of FoodByUs
  1. One tap to compare the market: Instantly see how a product compares to equivalents from other suppliers in the market.
  2. Make accounting a dream: Integrate FoodByUs for free into your accounting software and save hours on manual entry.
  3. All your suppliers in one place: Choose from hundreds of our top suppliers, plus add your own at any time.
  4.  Transparent pricing, every time: Enjoy the industry’s best prices thanks to our huge buying power. Put us to the test with a free invoice analysis.
  5. No credit applications required: Sign up for free and get instantly connected to hundreds of suppliers. Search, compare and order in seconds not days.

: Book-keeping & tracking your cash flow

is a cloud-based accounting software to connect people with the right numbers anytime, anywhere, on any device. For accountants and bookkeepers, Xero helps build a trusted relationship with small business clients through online collaboration.

Benefits of
  1. Invoices are automatically sent directly into your account: Xero is completely online. (Say goodbye to traditional paper invoices)
  2. Live reporting tools: You get a real-time-view of your accounts and can stay up to date with your finances on the go
  3. Improve cash flow and get paid faster
  4. Automated Invoice remindersIf your customers take a while to pay you, or you are spending hours chasing overdue invoices, then Invoice Reminders are a must-have.
  5. One time set-up
  6. Xero grows with you: Whether it’s integrating with your email, or you want to use specialised systems (customer relationship management, inventory or industry-specific solutions) then  gives you the flexibility to create a mix that meets your business’s specific needs.
Pricing

Xero offers a 30 day free trial. After that:

Starter: $27 per month (Good for sole traders, new businesses, and the self-employed)

Standard: $52 per month. (Good for growing small businesses)

Premium 5: $67 per month (Good for established businesses of all sizes)

: Shift management

Benefits of
  1. Flexible scheduling: Build schedules in minutes. Creates a positive work environment. Allows for flexibility across staff members. Staff are more engaged because it isn’t last minute. They have full visibility and can make changes and control there working weeks.
  2. Forecast how many staff you need on hand to meet sales, foot traffic, or delivery orders
  3. Create AI optimized schedules with a single click
  4. Send schedules to your team instantly via web or app
  5. Never be short staffed: Fill empty shifts quickly
  6. Control costs with real-time data on wages vs sales: Make sure you’re running on budget. Deputy gives you a clear view of how your wage costs compare to sales so you can improve your labour cost percentage.
  7. Simplify meal and rest break compliance
  8. Manage your schedule from any location
Pricing

Deputy offers a 30 day free trial. After that:

Scheduling: $3 per user per month (For those who need a better way to roster and communicate with their team)

Time & Attendance: $3 per user per month (For those who need to track attendance and export timesheets to payroll)

Premium: $5.50 per user per month (Your complete Scheduling and Time & Attendance solution, with Reporting)

Enterprise: Custom price (Designed for businesses with more than 250 employees and custom configuration needs)

Benefits of
  1. Increased mobility: Equip your staff with the right tools so they have the flexibility to work while on the move.
  2. Efficiency: Instantly enter food orders so your staff will save time to focus on what they do best.
  3. Flexible cloud solution: Access your business anywhere, anytime, on any device for maximum flexibility.
  4. Sync your menu with online ordering and delivery apps to reach more customers
  5. Make changes to your menus, modifiers and delivery apps to reach more customers.
  6. Increase your margins with powerful inventory management tools that make purchasing, prep and recipe costing a breeze
  7. Get the data and reports you need to thrive, from revenue trends to COGS performance
Pricing

Sell: $60 per site per month (Best for espresso bars, pop-ups and food trucks)

Manage: $120 per site per month (Best for cafes, quick service restaurants and bars)

Extend: $180 per site per month (Best for full service restaurants, pubs, breweries and wineries)

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The impact of the 2022-23 Federal budget on hospitality businesses  /the-impact-of-the-2022-23-federal-budget-on-hospitality-businesses/ Thu, 18 May 2023 23:17:26 +0000 https://foodbyus.wpengine.com/?p=1790 The Federal Budget for fiscal year 2022-23 was released on April 6th and contains a number of measures that will impact hospitality businesses. Understanding how it affects you is essential for your business’s success.

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JobMaker Hiring Incentive
Tax Changes
SME Loan Guarantee Scheme

This budget provides much-needed support for hospitality businesses in Australia that have been impacted by COVID-19 restrictions over the past year or so. While there are still many challenges ahead as we continue our recovery process, understanding these key measures of the federal budget can help small business owners make informed decisions about their future operations and ensure their business remains viable into next year and beyond. With additional incentives such as JobMaker Hiring Incentive and SME Loan Guarantee Scheme combined with lower taxes for individuals across Australia, this Federal Budget looks promising for those within the hospitality industry looking towards a brighter future ahead!

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